TOUR OPERATIONS
Tourism is one of the fastest growing industries in the world for the simple reason that almost everyone likes to take a holiday once in a while and travel to other countries
Who is a Tour Operator ?
A tour operator usually combines tour and travel components to create a holiday packages. A normal example of a tour operator’s product would be a flight on a charter airline plus a transfer from the airport to a hotel and vice versa and the services of a local representative, all for one price. In the above example, only a couple of services have been added, whereas a customer can opt for many more to enjoy his dream holiday.
Choice of Holiday Packages
One can avail of ready made holiday packages from leading Tour Operators or have a custom designed package to various destinations. In the latter, the choice of components is left to the customer as he decides where he wants to go and what he wants to do. The tour operator, while designing the package offers valuable advice and suggestions to the customer.
Value for Money
The Tour Operator should be an expert in custom designing the holiday package, taking into consideration:
• The customer’s requirements • Reliability of suppliers • Proper documentation • Value for money paid • Pricing • Climatic conditions and personal safety and security at destinations • And protection for the customer in case suppliers fail to honour their commitment.
Tours provide great advantages to both customers and the Tour Operator. The customer saves time and money and is able to enjoy a well organized and hassle-free vacation while the Tour Operator can make a good profit, build better customer relationships and provide good value for money to their customers.
Tour Operators need trained and knowledgeable staff who will be able to deliver superior service and top products to their customers.
Become a Travel & Tourism Professional
Our Tour Operator’s training will convert you into a true travel and tourism professional, much sought after by leading tour operators in India and abroad.
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